Job Title: Receptionist

Company: Movenpick

Location: Mövenpick Cairo Media City, 6th of October City, Egypt

Job Type: Permanent

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

We are seeking a detail-oriented and customer-focused Receptionist to join our dynamic team in 6th of October City, Egypt. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys delivering exceptional customer service, and is comfortable working both independently and collaboratively. As the first point of contact for our organization, you will play a vital role in creating a welcoming and professional atmosphere while ensuring smooth daily operations.

Welcome visitors, clients, and guests with a warm, friendly demeanor and direct them to the appropriate departments or personnel
Answer, screen, and route incoming phone calls professionally and efficiently
Schedule and manage appointments, maintaining accurate calendars and sending timely reminders
Process visitor check-ins and check-outs with attention to detail and accuracy
Handle general inquiries and provide information about the organization's services and facilities
Perform data entry tasks with precision, maintaining organized records and databases
Manage mail distribution, package delivery, and office supplies inventory
Assist with administrative tasks and support other departments as needed
Address guest or client concerns with empathy and resolve issues promptly and professionally
Maintain a clean, organized, and welcoming reception area
Ensure all front office operations run smoothly and effectively throughout the day

Qualifications

Intermediate proficiency in Microsoft Office applications (Word, Excel, and Outlook)
Proven experience in a reception, front office, or customer service role (desirable)
Excellent verbal and written communication skills with strong phone etiquette
Outstanding organizational and time management abilities
Demonstrated customer service expertise with a passion for delivering high-quality service
Strong personal integrity and professional demeanor
Ability to multitask effectively and prioritize competing demands
Problem-solving skills and ability to handle challenging situations with composure
Proficiency in appointment scheduling and calendar management systems
Accuracy in data entry and attention to detail
Flexibility to work various shifts and schedules as required by the organization
Ability to work both independently and collaboratively within a team environment
Current police clearance or willingness to obtain one
Reliable transportation to commute to 6th of October City
Inclusive mindset with ability to interact respectfully with diverse individuals

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Previous experience in the hotel/hospitality industry is preferred
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

Posted: 24/09/2026