Job Title: CONNECTIVITY EXECUTIVE

Company: Exodus Travels

Location: Cape Town, Western Cape, South Africa

Job Type: Full Time

At Exodus, we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us. Join Our World-Class Team

Role summary

The Connectivity Executive role is a fantastic opportunity to work at the heart of an exciting new project to drive revenue for the business. This is a great opportunity for someone to learn new skills and gain exposure to travel technology and product contracting, the ideal candidate will already be skilled in systems management and/or operational support and eager to learn new skills and new ways of working.

What we’ll offer:

• Competitive salary

• Bonus scheme

• Flexible working hours and a hybrid working model

• Wider scope for learning, working with global teams

• Career progression opportunities

What you’ll do:

• Act as the primary point of contact for supply partners, setting out processes and troubleshoot any tech, pricing or invoicing issues

• Working with the Product team to identify hotels, control logging and mapping processes, feeding back any issues with hotels or extension product within their regions

• Ensuring all products are pulling through for the agents to book with applicable room types and maximum availability

• Training of all internal teams and being the support person for queries and issues

• Liaising with the Bedbank Account Manager on behalf of the Exodus sales team on any inventory issues or any required management of bookings

• Prioritise workload for regions and gateways in line with commercial goals and priorities

• Production of reporting of pre and post accommodation and extensions attachment rate

• Support content with online updates

• Carrying out quality control checks on bookings with dynamic inventory attached to ensure accuracy, minimise errors and prevent financial losses

• Communication of erratas, reprotections, T&C amends and special offers to internal teams

• The role may also require some Product Executive tasks to be carried out such as contracting of transfers, exclusive offers or additional ancillaries

• Support the roadmap rollout for future integrations where required.

What you’ll bring:

• A positive and enthusiastic individual who can own and drive their own project with multiple stakeholders

• Ability to influence others and encourage teams to embrace new ways of working

• Tech-savvy individual with an understanding of dynamic pricing and willingness to learn new systems and processes

• A collaborative, approachable individual with a positive, solution-focused attitude

• Strong organisational and prioritisation skills, with the ability to think creatively and innovatively

• Able to work cross-functionally and build effective relationships at all levels of the organisation

• Exceptional attention to detail, with excellent written communication skills, strong analytical abilities, and a commitment to continuous learning and development

• Capable of managing daily workloads, adapting to shifting deadlines, and thriving in a fast-paced environment

• Proficient in Softrip, Microsoft Excel, PowerPoint, and Word, with an understanding of reservations systems and processes preferable.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

Posted: 02/05/2025