Job Title: Commis de Rang - Room Service

Company: Accor

Location: FAIRMONT RESIDENCES FAIRMONT RESIDENCES LA MARINA, RABAT-SAL, Rabat, Morocco

Job Type: Full Time

Company Description

Why work at Accor?
We are much more than a world leader. We welcome you as you are and you can find the job and brand that fits your personality.
We support you in your development and learning on a daily basis, we make sure that your work brings meaning to your life. Thus, during your experience with us, you can explore the unlimited possibilities of the Accor Group.
By joining Accor, you are writing every chapter of your story and together we can imagine the hotel industry of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/.
Do what you love, take care of the world around you, dare to challenge the status quo#BELIMITLESS


Job description

The main mission of the Commis de Rang - RS is to ensure quality room service, in accordance with the standards of the establishment, by ensuring the satisfaction and comfort of the customer, in compliance with the standards of hygiene, safety and courtesy.

Key Responsibilities

Prepare and organize orders for room service.

Ensure the delivery of orders to the room in an efficient, discreet and warm manner.

Set up trays, trolleys or tables according to established standards.

Ensure the cleanliness of equipment, offices and circulation areas.

Ensure that trays or carts are collected after meals.

Respond to the specific requests and needs of customers with responsiveness and professionalism.

Participate in the setting up of the minibar, breakfast or other services according to internal procedures.

Work closely with the kitchen, other F&B teams and floors.

Apply the hygiene (HACCP) and food safety rules in force.


Qualifications

Skills and qualifications required

Education & Experience:

Training in hospitality and catering is desired.

A first experience in room service or catering is a plus.

Technical skills:

Good knowledge of service techniques.

Basic knowledge of food hygiene.

Fluency in French, notions of English appreciated.

Personal Skills:
Sense of service and discretion.

Courtesy and impeccable presentation.

Ability to work independently and as part of a team.

Sense of organization and responsiveness.

Flexible hours (day, evening, weekend and holiday work).


Additional Information

Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit, and promote the diversity of talent.

Posted: 05/06/2025