Job Title: Business Development Manager, Car Rental
Company: Trip.com
Location: London, United Kingdom
Job Type: Full Time
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Trip.com’s Car Rental business is growing rapidly worldwide, with triple-digit international growth in recent years. Strong momentum across Asia has helped drive our global expansion, and Europe is now a key focus, with many countries among our top destinations and strong demand fuelling continued expansion. We're actively building new partnerships across the region and are looking for an experienced Business Development Manager to help drive and lead this growth.
In this Role, you’ll get to:
- Develop and implement sourcing strategies to enhance margins and ensure supply stability across Key Accounts and local suppliers.
- Identify, assess, and onboard new suppliers based on capabilities, financial health, and service quality.
- Negotiate commercial terms, secure competitive pricing, and co-create marketing campaigns using data insights.
- Monitor supplier performance (KPIs, SLAs) and ensure compliance with company standards.
- Integrate Key Account and local supplier networks to maximize competitiveness.
- Conduct market research on user behaviour, digital trends, and competitor strategies to identify growth opportunities.
- Provide actionable insights to headquarters to support product localization and strategic planning.
- Collaborate with internal teams and external partners to launch resources, campaigns, and systems effectively.
- Support training, campaign execution, and resolve escalated service issues with improvement plans.
- Present performance metrics and market trends to senior leadership to guide decision-making.
What you'll Need to Succeed:
- Bachelor's degree in Business, Supply Chain, or related field.
- 8–10 years in business development or supplier management, preferably within OTA car rental and top rental firms
- Strong strategic thinking, negotiation, and relationship management skills.
- Willing to travel up to 30%; EU driver’s license preferred.
- Fluent in English (written and spoken).
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
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the link to learn more about What makes Trip.com Group a leading global travel service provider?
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the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
Posted: 05/06/2025
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