The Opportunity
Dream Downtown seeks an enthusiastic Sales Professional to join our Leadership Team as Senior Sales Manager. This role will be focused on selling the hotel product, providing efficient service and meaningful experiences; you will be part of a team passionate about lifestyle hospitality, committed to nurturing curiosity and new skills and building connections with guests and colleagues across the hotel. This position reports to the hotel’s Director of Sales & Marketing.
Who We Are
The moment you enter the lobby of Dream Downtown, you leave the realm of the everyday. Surrounded by opulent bespoke furnishings and porthole windows inspired by grand ocean liners evoke a bygone era of travel. In every part of our luxury boutique hotel in Chelsea, from the hidden cocktail bar to the chic rooftop lounge, our guests find superlative service and creative verve in the heart of New York City’s Meatpacking District.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
The Role
The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The ideal candidate is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales.
Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate.
The Senior Sales Manager will also participate and may lead meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned administrative and support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects
Salary Range
The salary range for this position is $83,600 to $110,000. This position is also eligible to earn an quarterly bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
How We Care for Our People
Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Paid Time Off
- Medical, Dental, Vision Insurance Packages
- Retirement Savings Plan (401K) with company match
- Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and other local discount
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
Experience Required:
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must have 3-5 years of hotel sales experience
- Must be proficient in general computer knowledge.
- Must have selling, negotiating, business writing and presentation skills training
- Must be able to maintain confidentiality of information.
Experience Preferred:
- Bachelor’s Degree in related field helpful.
- Experience in a hotel or a related field strongly preferred.
We welcome you:
Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.