UTALII CAREERS
Staff
UTALII CAREERS
..Your Gateway To Tourism Careers!!

POPULAR POSTS

Top 10 Interview Questions And Answers For Tour Guides

Nail the Tour Guide Interview: Proven Strategies for Success

HOW TO BECOME A SUCCESSFUL TRIP DESIGNER: A STEP BY STEP GUIDE

Trip Designer Ebook

<-- Return to the List of All Jobs: Home

Job Title: RESERVATIONS MANAGER

Company: Hyatt

Location: Canada

Job Type: Full Time

Summary

Hyatt Vancouver Downtown Alberni | Soon to be Park Hyatt | Vancouver, BC

Join us in shaping the future of luxury hospitality!

Located in the heart of Vancouver’s luxe shopping and nightlife hub, Hyatt Vancouver Downtown Alberni is a premier destination where timeless elegance blends seamlessly with contemporary sophistication. As we embark on a multi-million-dollar transformation in preparation for our rebranding to the prestigious Park Hyatt brand in 2026, Hyatt Vancouver Downtown Alberni is seeking a highly motivated and detail-oriented Reservations Manager to join our esteemed team and play a key role in shaping the first impression our guests receive.

WHy hyatt? Because you deserve to work somewhere exceptional.

We are in the business of care, you can expect a career that grows with you plus:

·         Extended Health Benefits for you and your dependents and paid medical days.

·         Employer RRSP Matching Contributions.

·         Discounts at our on-site Spa Services and Spa Products.

·         Tuition reimbursement program and career development program, Leading@Hyatt.

·         Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.

·         Wellbeing Programs such as Headspace

 

ABOUT THE ROLE

 

The Reservations Manager is responsible for the day-to-day operations of the Reservations department, ensuring smooth and efficient processes that align with our luxury service standards. This position reports directly to the Director of Operations, with a dotted-line reporting relationship to the Area Director of Revenue Management.

This role is ideal for a hospitality professional who thrives in a dynamic, luxury-driven environment and is passionate about delivering exceptional guest experiences through seamless and strategic reservation management.

Salary Range: $65,000/year - $70,000/year

Key Responsibilities:

·         Manage the daily operations of the Reservations Department, ensuring efficiency, accuracy, and adherence to luxury service standards

·         Administer luxury consortia programs, oversee Revinate RezForce, and handle all aspects of the group reservations process

·         Maintain accurate rate structures and configurations in the Property Management System (PMS)

·         Oversee all aspects of the reservations process, ensuring accuracy, efficiency, and adherence to the hotel’s service standards

·         Collaborate with the Revenue Team by managing rooms and rate availability; perform regular rate audits and extract data to build strategic revenue reports

·         Communicate regularly with Front Office and Sales departments concerning sales strategy and house status  

·         Serve as the key liaison between Sales, Front Office, and Revenue to ensure smooth guest experiences and optimize occupancy

Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

  • 2-3 years of progressive experience in reservations, revenue management or front office operations
  • Proficiency in PMS and Reservations Systems (Opera Cloud and Reserve experience preferred)
  • Strong analytical skills with the ability to interpret and drive strategic decisions
  • Excellent communication and organizational skills
  • Problem-solving capabilities and attention to detail
  • A proactive mindset with a passion for delivering excellence in guest service
  • Professional demeanor and interpersonal skills aligned with a luxury hospitality brand

Posted: 13/08/2025

Apply Now
<-- Return to the List of All Jobs: Home
Please Share This

Subscribe, for our Weekly Job Alerts

*

Send It!

Privacy Policy | Terms & Conditions | Contact Us

© 2024 - 2025 UTALII CAREERS