Job Title: COMMERCIAL ASSISTANT

Company: Exodus Travels

Location: Cape Town, Western Cape, South Africa

Job Type: Full Time

At Exodus, we love adventure travel and always have. We first took a group of travellers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.

We are looking for a Commercial Assistant to join our Cape Town team! This role plays a vital part in ensuring that commercial actions, such as dynamic pricing and capacity management, are accurately implemented and distributed across booking, website and supply chain channels for Exodus Travels.

This is a full-time, permanent role working a hybrid pattern with 2 days a week working in our Century City office.

What we’ll offer:

• Competitive salary + bonus scheme
• 21 days annual leave plus a day off for your birthday and SA public holidays
• Medical Aid, Life insurance and Pension Fund
• Hybrid working pattern
• Travel benefits and discounts

What you’ll do:

• Work with the Commercial Managers to identify weekly product actions and document these in the Commercial Action Sheet. Distribute this document to the Product Team and follow up with individual Product Managers to ensure that we receive timely feedback from them to put these actions into effect.
• Work with the Commercial Managers to cost straightforward regional Exodus small group tours. Aim to set competitive trip prices that also maximise profit earnings for Exodus Travels. This will require familiarisation with our internal reservations system to map out forward bookings ahead of costing exercises.
• Calculate and set price estimates for the following year’s trip departures.
• Work with the Commercial Managers to identify late departures below profitable occupancy levels. Flag these to the sales team to manage customer expectations and mitigate potential Exodus trip losses. Ensure that these departures are tracked and updated on actions regularly.
• Work in the Exodus reservations system to open, close and guarantee trip departures highlighted by the Commercial Managers for capacity management actions.
• Assist the Commercial Managers in the implementation of promotions and price discounts. Assist in instructing the removal of these discounts when the promotions end.
• Assist the Commercial Managers in ensuring that costing sheets are updated following price yielding updates.
• Assist with general Smartsheet updates and report generation.
• Assist with private group quotations.
• Assist with compilation of was/now sheets to inform the marketing team of pricing offers.
• Run spot checks on the website to ensure that pricing is displaying correctly across various markets.

What you’ll bring:

• Excellent attention to detail and strong administrative skills, ensuring processes run smoothly and efficiently.
• Systematic, methodical approach to work, with the ability to stay organised and keep tasks on track.
• Mathematical mindset with excellent numerical skills, enabling confident problem-solving and data interpretation.
• Intermediate Excel proficiency, comfortable handling large datasets, generating accurate reports, and turning data into actionable insights.
• Tech-savvy and adaptable, proficient in Microsoft applications and quick to learn new systems and tools.
• Strong communication skills, able to collaborate effectively with colleagues across multiple teams and departments.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

Posted: 13/08/2025