Job Title: INSIDE SALES MANAGER

Company: Europe Express

Location: USA

Job Type: Full Time

Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers.

We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled resources, we empower them to succeed at every stage of their careers.

Come work with us and be part of a team that values collaboration and has a passion for crafting memorable holidays.

We are looking to hire an Inside Sales Team Manager to join our team! Reporting to the Vice President of Inside Sales, you’ll be responsible for leading a high-performing team of Inside Sales Consultants. This role is pivotal in driving revenue growth, enhancing team performance, and delivering exceptional service to our travel advisor partners. The ideal candidate is a strategic problem solver with a passion for coaching, data-driven decision-making, and cross-functional collaboration.

What we’ll offer:

• Work from home/Remote position
• Medical, Dental, Vision, LTD
• 17 paid personal days off per year
• 8 paid holidays
• Employee assistance program
• Retirement plan
• Travel discounts
• Flexible shifts available

What you’ll do:

Sales Strategy & Execution

• Develop and implement sales strategies that align with company goals and revenue targets.
• Accelerate pipeline movement through well-structured sales plays, incentive programs, and contests.
• Track and analyze important metrics, including revenue, margins, rep attainment, and forecast accuracy, to ensure targets are met or exceeded.

Team Leadership & Coaching

• Lead and mentor a team of Inside Sales Consultants through consistent, 1:1 mentor, call reviews, and performance feedback.
• Quickly address performance gaps with individualized development plans that get results.
• Cultivate a high-performance culture rooted in accountability, transparency, and continuous learning.

Operational Excellence

• Leverage CRM tools (e.g., HubSpot, Salesforce) to manage pipeline visibility and sales forecasting.
• Collaborate with Enablement and Training teams to ensure reps are fully equipped to succeed.
• Partner with Marketing, Product, and Operations to align sales efforts with broader business initiatives.

Customer Engagement

• Ensure the team delivers a personalized, consultative, high-touch sales experience tailored to the needs of the travel advisor.
• Champion customer happiness and dedication through proactive engagement and service excellence

What you’ll bring:

• Experience in inside sales, with at least 3 years in a direct leadership role supporting consultative sellers in a quota-carrying environment.
• A proven record of exceeding sales targets and building high-performing teams.
• A data-driven attitude with experience in forecasting, performance analysis, and pipeline management.
• Experience in the travel industry or a consultative sales environment preferred.
• Hours of operation are between 6:00 AM – 5:00 PM PT, and flexibility to work within these hours will be required.
• Proficiency in CRM platforms (HubSpot, Microsoft) and sales enablement tools.
• Excellent communication, mentor, and cross-functional collaboration skills.
• Experience leading remote or hybrid teams.
• Familiarity with AI-enabled sales tools and lead scoring systems.
• Passion for European travel and understanding of the travel advisor ecosystem.

We believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive work environment for all. If you need accommodations during the recruitment process, please advise us here: Talent@Travelopia.com

Posted: 22/08/2025