PRIMARY PURPOSE
We are seeking a professional, punctual, and customer-focused Driver / Transfer Guide to join our team. The successful candidate will be responsible for providing reliable transfers for guests, partners, and staff, as well as delivering exceptional service and a memorable experience during each journey.
Key Responsibilities
- Provide timely and confirmed transfers for guests, partners, and staff to and from airports, hotels, and other destinations.
- Welcome and assist guests on arrival and departure, ensuring a smooth and friendly experience.
- Conduct engaging and informative city tours in line with Wilderness programs.
- Liaise with the Transfer Coordinator to confirm transfer schedules and timings.
- Ensure punctuality, arriving at all pick-up points at least 30 minutes before collection.
- Maintain professional communication with Airport Representatives regarding any delays or changes.
- Ensure vehicles are clean, fuelled, and equipped with water for guests.
- Report vehicle damages and arrange servicing when required.
- Perform official company errands, such as document deliveries.
- Uphold company driving and safety standards at all times.
Qualifications & Experience
- Valid Code 08 Driver’s Licence.
- Minimum 3 years’ driving experience in and around Windhoek.
- Excellent knowledge of Windhoek’s streets, hotels, and key areas.
- Strong customer service orientation and communication skills in English (a second language is an advantage).
- Reliable, punctual, and able to work under pressure.
- Professional appearance and conduct.
- Willingness to work flexible and irregular hours.
- Proven record of safe and patient driving.
A passion for wildlife and a commitment to sustainability and conservation.