Job Title: TRAVEL CONSULTANT

Company: Enchanting Travels

Location: Surbiton, Kingston upon Thames, Greater London, United Kingdom

Job Type: Full Time

Enchanting Travels is a vibrant, innovative company specialising in exceptional tailor-made journeys across 50+ countries in Asia, Africa, Latin America, Europe, and Oceania. Founded in 2004 and owned by Travelopia, the world’s leading collection of experiential travel brands, we have fulfilled the travel dreams of thousands of guests worldwide. Our success relies on a passionate, service-driven multicultural team of 160 individuals from 17 nationalities, working across offices in the USA, Germany, India, Costa Rica, South Africa, and Kenya.

We are looking to hire a Travel Consultant to join our UK team. This role will be working remotely for the Hayes & Jarvis brand, which was founded in 1952.

As a Travel Consultant, you will get to know our guests’ travel dreams and understand what makes them tick, and from there, create a tailor-made proposal based on their personal interests and your first-hand knowledge and travel experiences.

This is a phenomenal opportunity if you love talking about travel and enjoy planning trips and making travel dreams come true! Your goal is to generate sales and ensure all guests return home having had an enchanting travel experience that exceeded their expectations, and thus motivates them to return as our guests again.

What we’ll offer:

• Competitive salary with performance-based incentives: Base salary £28,000 with an OTE of £35k to £50k+
• Flexible remote working
• Opportunities for career growth and development
• Access to travel discounts and familiarisation trips
• The chance to be part of a passionate multicultural team that crafts unforgettable travel experiences

What you’ll do:

• Engage with guests via phone, email, and virtual consultations to understand their travel preferences and requirements.
• Design and sell bespoke, tailor-made travel experiences to destinations around the world.
• Provide expert travel advice and recommendations to ensure each trip is unique and memorable.
• Build and nurture long-term relationships with guests to encourage repeat business and referrals.
• Collaborate with internal teams, including operations and destination experts, to ensure seamless trip execution.
• Meet and exceed sales targets through consultative selling and excellent customer service.
• Stay up to date with travel trends, destination knowledge, and industry developments.
• Handle booking confirmations, payments, and other administrative tasks related to trip planning.

What you’ll bring:

• Previous experience in travel sales, luxury travel, or client experience positions preferred.
• Passion for travel and deep knowledge of various destinations and cultures is essential (knowledge or first-hand experience travelling around the Americas region is particularly beneficial) 
• Strong consultative sales skills with a customer-centric approach.
• Excellent communication and interpersonal skills.
• Ability to build rapport and establish trust with guests.
• Ability to work flexible hours to accommodate international guests in different time zones.

We are looking for storytellers, passionate about bringing travel dreams to life!

If you have a love for travel, a talent for sales, and a desire to create once-in-a-lifetime journeys for our guests, we would love to hear from you!

Posted: 16/10/2025