Job Title: PRODUCT PROJECT MANAGER

Company: Europe Express

Location: Escazú, Costa Rica

Job Type: Full Time

Since 1990, Europe Express has been a trusted partner to travel advisors, offering customized European travel at competitive prices for both independent and group travelers.

We are passionate about the wonders of Europe and committed to delivering exceptional client experiences. By equipping travel advisors with in-depth destination training and unparalleled resources, we empower them to succeed at every stage of their career.

Come work with us in a team-oriented environment that values collaboration and a passion for crafting memorable holidays.

We are looking to hire a Product Project Manager to join our team! Reporting to the Director of Revenue Management and Product. In this role you will help drive the execution of cross-functional initiatives that support the delivery of high-value processes and projects. You’ll work closely with multiple partners across the organization, including marketing, accounting, operations, and tech. Additionally, this role will support the day-to-day operations required to keep projects and processes running efficiently, including task coordination, partner follow-ups, and maintaining a meticulous attention to detail. This is a key role for someone who thrives at the intersection of people, process, and organization

What we’ll offer:

• 15 vacation days annually
• Birthday off.
• Hybrid work environment
• Employee Assistance Program
• Employee Group Travel benefits

What you’ll do:

• Drive end-to-end project or process execution across the organization, from planning to delivery and post-launch support
• Engage closely with interested parties to convert project vision into concrete project plans, timelines, and participant responsibility.
• Facilitate regular meetings with partners to receive updates on progress and unblock tasks or outstanding responsibilities
• Identify and lead project risks, blockers, and dependencies; proactively raise issues when needed. Provide a regular update to leaders in the organization.
• Maintain up-to-date project documentation and communicate progress to collaborators at all levels.
• Specifically, get involved in several key processes, like destination expansion, familiarization trip planning, insurance reporting, and product line expansion, among other projects that are prioritized within the business. This includes supporting the day-to-day tasks and admin work crucial to keeping the project on track and progressing efficiently.
• Other duties as assigned by Manager.

What you’ll bring:

• Excellent oral and written communication in English
• Excellent communication, collaboration, and partner leadership skills
• Experience working with cross-functional teams throughout an organization
• Strong organizational skills for efficiently prioritizing multiple workstreams simultaneously
• Self-motivated and able to work independently with minimal direction
• Quick learner with sharp analytical and critical thinking skills
• Flexibility, demonstrating the ability to adapt to changing objectives
• Ability to prioritize workload to improve commercial impact Proficient in Microsoft Office including Microsoft Excel, and other project management tools like Jira, Smartsheet, or other similar tools
• Bachelor’s degree or equivalent experience required, along with a background in project management and at least 3 years of experience

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

Posted: 24/10/2025