Job Title: F&B Executive

Company: Accor

Location: MERCURE LUCKNOW GOMTI NAGAR, Lucknow, India

Job Type: Full Time

Company Description
Company Description
Join us at Accor, where life pulses with passion!?

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,?
Join us and become a Heartist®.

Job Description
We are seeking a dynamic and customer-focused F&B Executive to join our team in Lucknow, India. As an integral part of our food and beverage operations, you will play a crucial role in overseeing and optimizing our dining experiences, ensuring exceptional guest satisfaction, and driving operational excellence.

Manage and coordinate all aspects of food and beverage operations across our outlets
Develop and implement innovative strategies to enhance guest satisfaction and increase revenue
Oversee menu planning, pricing, and cost control measures to maximize profitability
Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness
Train, mentor, and motivate F&B staff to deliver exceptional service
Collaborate with the culinary team to create exciting and locally-inspired menu offerings
Monitor inventory levels and manage supplier relationships
Analyze sales data and customer feedback to identify areas for improvement
Assist in organizing and executing special events and promotions
Stay updated on industry trends and implement best practices in F&B operations
Handle guest inquiries and resolve any issues promptly and professionally

Qualifications
Bachelor's degree in Hotel Management or related field
Proven experience in food and beverage management, preferably in a hotel or restaurant setting
Strong knowledge of food and beverage industry trends, with a focus on local cuisine and dining preferences in Lucknow
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members
Detail-oriented approach with a keen eye for service quality and presentation
Demonstrated leadership skills with experience in team management and motivation
Proficiency in restaurant management software and point-of-sale systems
Strong analytical and problem-solving abilities
Familiarity with food safety regulations and HACCP principles
Experience in menu planning, cost control, and budgeting
Flexibility to work various shifts, including weekends and holidays
Knowledge of Indian hospitality standards and practices
Ability to thrive in a fast-paced, high-pressure environment
Passion for delivering exceptional guest experiences and driving customer satisfaction

Additional Information

3-4 year of experience in branded hotels.

Posted: 20/11/2025