Job Title: Housekeeping Coordinator

Company: Accor

Location: Hyde Hotel Dubai, Dubai, United Arab Emirates

Job Type: Full Time

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.




Job Description

Ensure forwarding and receiving of all information pertaining to Housekeeping
Receive, record and distribute various reports via Opera Property Management System
Receive, record and transmit guest requests accurately
Input accurate room status into computer daily and investigate discrepancies
Maintain and update administrative data
Maintain key control and monitor lost property
Maintain working area in a proper state of cleanliness
Handle guest complaints, delegate immediately & report to Head Housekeeper
Comply with hotel’s health, safety and hygiene policies
Adhere to personnel grooming and hygiene standards
Attend meetings and training sessions as required
Has an awareness of all Housekeeping positions including their job functions
Maintain good relations with Housekeeping staff and other interfacing departments, in particular Front Office, Engineering and Laundry
Ensures smooth handover of daily activities to next shift
Maintaining Lost and Found records.
Ensuring proper follow up with job orders and missing items
Incharge of updating departmental notice boards

Qualifications

Ensure all OH&S legislation, policies and procedures are adhered to
Be familiar with property safety, first aid and fire and emergency procedures
Log security incidents and accidents in accordance with hotel requirements

Additional Information

Excellent reading, writing and oral proficiency in English
Familiarity with Housekeeping/Butler duties
Good communication and contact skills
Must be well-presented and professionally groomed at all times
Strong interpersonal skills and attention to detail

Posted: 24/11/2025