Job Title: Director of Marketing and Communications

Company: Shangri-La Hotels & Resorts

Location: Saudi Arabia

Job Type: Full Time

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddah’s popular landmarks and Red Sea Mall
• 116 privately owned Burj Assila Residences.

Job Summary

Lead all PR and media efforts to strengthen the hotel’s image and support the Shangri-La brand.

Responsibilities include mainly PR plus some advertising/collateral support (ratio varies by hotel). Reports to the DOSM and ensures consistent, positive communication across all channels.

As the Director of Communications, we rely on you to 

• Develop and execute the annual communications plan in alignment with the hotel’s strategy and Shangri-La brand standards.
• Manage media relationships, secure positive press coverage, prepare press releases, and coordinate media visits and crisis communications.
• Serve as spokesperson when needed, prepare spokespeople, and maintain updated press kits and key messages.
• Oversee advertising campaigns, creative production, and photography to ensure brand consistency and effective budget use.
• Supervise the creation of printed and digital collateral and direct marketing materials across all departments.
• Develop social media strategies, manage content and engagement, and ensure consistent brand communication online.
• Build strategic partnerships, represent the hotel at industry events, and support PR training for internal teams.

What we're looking for: 

• Degree in Creative Designing/Graphics or E-commerce from a recognized institution
• 2 years Social Media & Graphics Designing experience
• Oral and written proficiency in English; Business Correspondence skills
• Ability and willing to work long hours
• Ability to multi-task.
• Ability to interpret data
• Expertise in Adobe software (Photoshop, After Effects and Premier)

Why Join Us:

• A workplace that values your passion and supports self-realization and personal growth. 
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. 
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. 
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. 

Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside.

A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Posted: 18/12/2025