Job Title: Guest Service Executive

Company: Accor

Location: ibis Mumbai BKC, Mumbai, India

Job Type: Full Time

Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description
Take responsibility to ensure all required tasks are completed accurately and within given time frames.
Participate in scheduled training and development programs provided by the Hotel to improve self and department standards and attend departmental meetings as required.
Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimization.
Follow property procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures and all other property policies and procedures as detailed in the employee handbook / department procedure manuals / company policy manuals.
Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
Any other reasonable request within your range of competence as required by your Hotel Management.

Additional Information
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Open your way to get the talent development opportunities in Accorhotels in the future

Posted: 22/12/2025