Job Title: Store Manager

Company: TUI

Location: Matemwe, Tanzania

Job Type: Permanent

Join TUI Hotels & Resorts as Store Manager with the roles of overseeing daily store operations, driving sales performance, managing staff, and ensuring an excellent customer experience.

This role involves leadership, inventory control, visual merchandising, and maintaining company standards. The role involves vendor management, inventory control, and close collaboration with other hotel departments.

ABOUT OUR OFFER

• Competitive salary and benefits as standard.
• Permanent contract provided with 25% local social security contribution.
• Additional reward model including financial, travel, health & wellbeing, and lifestyle.
• Working within a fast-growing international hotel company within the world’s leading tourism group.
• We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning - access to free learning platforms & language lessons.

ABOUT THE JOB

• Manage day-to-day store operations and ensure smooth workflow
• Lead, train, schedule, and motivate store staff
• Drive sales and meet or exceed store targets and KPIs
• Provide outstanding customer service and resolve customer concerns
• Monitor inventory levels, place orders, and prevent stock loss
• Ensure store appearance meets visual merchandising and brand standards
• Handle cash management, opening/closing procedures, and reports
• Enforce company policies, safety guidelines, and loss-prevention practices
• Analyze sales reports and implement improvement strategies

ABOUT YOU

• Bachelor’s degree or Diploma in business administration, Supply Chain Management, Hospitality, or related field.
• Minimum 2-4 years of experience in hotel purchasing or procurement, preferably in a 4 or 5-star hotel environment.
• Strong negotiation and communication skills.
• Excellent organizational and time management abilities.
• Proficiency in procurement software and MS Office (especially Excel).
• Familiarity with hospitality procurement systems (e.g, Material Control, Adaco).
• Knowledge of local suppliers and market trends in hospitality.

TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price-conscious to luxury brands.
From a workplace to a place to belong.

At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Posted: 09/01/2026