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Job Title: junior Travel Designer

Company: Wilderness

Location: Windhoek, Namibia

Job Type: Permanent

Job Description

PURPOSE STATEMENT
To generate and grow sales whilst maintaining required GP%, good agent relationships and excellent customer service by offering excellent itineraries to meet and exceed agent & guests expectations. To secure, cost and present product to the customer accurately, efficiently, timeously and with zero errors. To offer fist line assistance to intermediate and junior consultants in the team.

RESPONSIBILITIES

Reservations
Process all booking enquiries , quoting and sending out invoices (Groups and FITs)
Process deposits received and following up on outstanding deposits timeously to ensure all provisional bookings are confirmed within specified time frames.
Yield Management – ensure all provisional bookings are confirmed or released within specified time frame and manage yield in terms of booking types.
Preparation of all arrival information for all properties and ensure our operations department has all relevant information well in advance.
Maintain good relationships with travel agents and tour operators.
Perform other duties as required by supervisor

REQUIREMENTS:

Namibian citizen/Namibian permanent residence
3- 5 years tourism & reservations experience / Diploma in Travel and Tourism will be an advantage
Passion and understanding of the tourism industry
Good knowledge of Namibian tourist attractions
Good computer literacy specifically in MS Word, Excel & Outlook / Tourplan will be an advantage
Excellent communication skills in written and spoken English
French/German language will be an added advantage
Willingness & commitment to partake in ongoing training and development
Must think logically with attention to detail
Ability to work under pressure and in a dynamic environment
Good stress management skills
Results orientated team player
Valid driver's license will be an added advantage

Posted: 16/01/2026

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