Job Title: Assistant Manager Banquet

Company: Novotel

Location: Novotel Visakhapatnam Varun Beach, Visakhapatnam, India

Job Type: Permanent

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description
We are seeking a professional and organized Assistant Manager Banquet to join our hospitality team in Visakhapatnam, India. In this role, you will oversee the planning, coordination, and execution of banquet events while ensuring exceptional guest experiences and operational excellence. You will work collaboratively with our culinary, service, and administrative teams to deliver memorable events that exceed client expectations.

Oversee all aspects of banquet operations, including event setup, service execution, and breakdown
Supervise and train banquet staff, ensuring adherence to service standards and company policies
Coordinate with clients to understand event requirements, customize offerings, and address special requests
Manage vendor relationships and coordinate with external suppliers for event-specific needs
Monitor and control banquet budgets, ensuring cost-effective operations without compromising quality
Ensure compliance with health, safety, and sanitation standards throughout all events
Resolve guest concerns and complaints professionally and promptly to maintain satisfaction
Maintain detailed event documentation and prepare reports on banquet operations and performance
Collaborate with the culinary team to ensure menu execution and food quality standards
Schedule staff efficiently to meet event demands and operational requirements
Conduct regular inspections of banquet facilities and equipment to ensure optimal condition
Implement process improvements to enhance efficiency and guest satisfaction

Qualifications

Minimum 3-5 years of experience in banquet operations or event management within the hospitality industry
Proven experience supervising and leading banquet or service staff
Strong knowledge of food and beverage operations and service protocols
Excellent customer service skills with a focus on guest satisfaction
Proficiency in budget management and cost control
Familiarity with banquet management software and point-of-sale (POS) systems
Strong organizational and time management skills with the ability to manage multiple events simultaneously
Excellent communication and interpersonal skills
Problem-solving abilities and sound decision-making judgment
Ability to work flexible hours, including evenings and weekends as required by event schedules
Knowledge of hospitality industry standards and best practices
Experience in high-volume or luxury event venues is preferred
Conflict resolution and negotiation skills
Proficiency in Microsoft Office applications

Posted: 21/02/2026