Job Title: Proactive Groups Sales Executive, The Savoy Hotel

Company: Fairmont Hotels & Resorts

Location: The Savoy, London, United Kingdom

Job Type: Permanent

Company Description

The Savoy is one of the world's most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025

HR in Hospitality Awards 2025:

🏆 Excellence in Employee Experience

🏆 HR Team of the Year

🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster

Institute of Hospitality Awards 2025

🏆 Talent Development Team of the Year


Job Description
Job Title: Groups Sales Executive

Department: Sales & Marketing

Inspired and Supported by: Director of Sales

Your purpose will be: The Savoy, a Fairmont Managed Hotel, is seeking a proactive and driven Groups Sales Executive to support the development of business primarily within the Groups market and secondarily within the Entertainment segment.

This role is responsible for generating new business opportunities, nurturing key client relationships, and supporting the Director of Sales in executing strategic sales initiatives. The ideal candidate will be highly organised, commercially minded, and passionate about luxury hospitality and exceptional client service.


You will be accountable for:
Provide sales support and coordination across the Groups and Entertainment segments
Contribute to the proactive development of new and existing business opportunities
Build and maintain strong relationships with corporate clients, third-party agencies, event planners, and entertainment partners
Your key responsibilities & contribution will be:

Support the growth of Groups and Entertainment accounts, identifying opportunities to maximise revenue and market share
Assist the Director of Sales in managing key Entertainment accounts and driving related sales initiatives
Support the Groups & Events Senior Sales Manager in the coordination and development of Groups accounts and sales activities
Collaborate with the Reactive Groups & Events team to support overall strategy and converting enquiries
Coordinate and organise sales activities, including client meetings, site inspections, and hotel show rounds
Conduct market research to identify new business opportunities within Groups and Entertainment sectors
Plan and execute entertainment-related group bookings, including press junkets, press events, and group stays
Manage client follow-ups (online and offline) to strengthen relationships and drive conversions
Support the planning and delivery of sales missions, networking events, and trade shows
Assist with client entertainment and relationship-building initiatives
Maintain accurate account profiles and track sales activity using Delphi/Salesforce
Prepare sales presentations, proposals, and weekly activity reports.
Assist in the preparation of monthly sales reports and performance analysis
Work collaboratively with Events, Reservations, Revenue, and Marketing teams to ensure seamless service delivery
Stay informed on market trends and emerging opportunities within the Groups and Entertainment sectors

Qualifications

1–3 years’ experience in hospitality sales, events, or a similar client-facing role
Strong communication, interpersonal, and negotiation skills
Excellent organisational and administrative abilities, with the capacity to manage multiple priorities
High level of IT proficiency (Excel, Word, PowerPoint); experience with Delphi or Salesforce is advantageous
Strong interpersonal skills, a positive and proactive attitude, and a passion for luxury hospitality and delivering exceptional client experiences
Ability to manage multiple enquiries and deadlines in a fast-paced environment
Experience within Proactive Sales or luxury hospitality is desirable, along with an understanding of the London Groups or entertainment market
Additional languages, particularly a second European language, and experience working with agencies, event planners or production companies would be advantageous

Additional Information

What’s in it for you?

Competitive salary and sales incentive
Life insurance and pension
31 days of holiday (including public holidays)
Exclusive discounts:
Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay for two at The Savoy after successful probation
Colleague restaurant, gym, interfaith prayer room and wellness room
Laundry services
Cashback for wellbeing/healthcare expenses; HSF & Perkbox
Employee assistance program
Virgin Active and The Gym Group membership discounts
Cycle-to-work scheme
Season ticket loan for commuting
Annual optician reimbursements of £100
Local discounts for F&B and retail

Posted: 25/03/2026