Job Title: Housekeeping Supervisor

Company: Mövenpick Hotels & Resorts

Location: Mövenpick Cairo Media City, 6th of October City, Egypt

Job Type: Permanent

Company Description

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.



Job Description

We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team in 6th of October City, Egypt. In this role, you will oversee daily housekeeping operations, supervise a team of room attendants and housekeeping staff, and ensure that all guest rooms and public areas consistently meet our high standards of cleanliness and service excellence. As a key member of our hospitality team, you will combine strong leadership with a customer-focused approach, maintaining our commitment to guest satisfaction while fostering a collaborative and supportive work environment.

Supervise and coordinate the work of housekeeping staff, including room attendants and house persons, ensuring efficient completion of all assigned tasks
Monitor the cleaning and servicing of guest rooms to verify compliance with established quality standards and company procedures
Conduct daily written room inspections and quality assurance checks, documenting findings and addressing any discrepancies promptly
Assign special projects and duties as directed by management, ensuring equitable distribution of workload among team members
Maintain and organize linen closets on guest room floors, ensuring adequate stock levels and neat presentation at all times
Manage guest room attendant supplies and linens, coordinating inventory to prevent shortages and optimize efficiency
Respond to guest inquiries and requests with warmth and professionalism, always greeting guests by name whenever possible and expediting prompt service
Prepare and inspect VIP and show rooms to ensure they exceed guest expectations
Assist in processing AM and PM room status reports and communicate with the front desk to expedite rush room assignments
Report and follow up on any maintenance issues, repairs, or discrepancies discovered during room inspections
Support the training and development of housekeeping team members, providing guidance and constructive feedback to enhance performance
Assist in cleaning guest rooms when necessary to support team productivity during peak periods
Oversee public area cleaning and supervise public area attendants to maintain consistent standards throughout the facility
Promote sustainability initiatives by encouraging recycling and environmentally responsible practices across all operations
Perform administrative duties as assigned by the Executive Housekeeper or management
Ensure compliance with all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and bloodborne pathogen procedures

Qualifications

**Required Skills and Competencies:**

Strong leadership and team management abilities with the capacity to motivate and develop staff
Exceptional attention to detail and quality control expertise
Proficiency in housekeeping computer systems and programs (such as Opera or similar property management software)
Knowledge of cleaning chemicals, Safety Data Sheets (SDS), and the "Right to Know" program
Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff
Problem-solving and decision-making capabilities with a focus on efficiency and effectiveness
Time management and organizational skills to prioritize multiple tasks and deadlines
Physical stamina and ability to perform housekeeping duties when needed
Proficiency with radio/paging communication systems and telephone systems
Knowledge of health and safety compliance standards and procedures
**Required Experience:**

Minimum 2-3 years of housekeeping operations experience in a hospitality setting
Proven experience supervising and training housekeeping or similar service staff
Demonstrated experience with room inspection, quality assurance, and maintaining cleanliness standards
Experience managing linen inventory and guest room supplies
Background in guest service with a commitment to customer satisfaction
**Preferred Qualifications:**

Certification in hospitality management or housekeeping supervision
Experience with multiple property management systems
Bilingual capabilities (English and Arabic preferred for the Egypt location)
Knowledge of luxury or upscale hospitality standards
Experience with budget management and cost control in housekeeping operations
**Education:**

High school diploma or equivalent; additional hospitality or management training is a plus

Posted: 20/04/2026