Job Title: Sales Coordinator (Full Time - MAT Leave Contract - 6 Months)

Company: Fairmont Hotels & Resorts

Location: Fairmont Hotel Macdonald, Edmonton, Canada

Job Type: Temporary

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Job Description

Sales Coordinator (Full Time - MAT Leave Contract - 6 Months)
Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to the team and memorable service to your guests. We are looking for a detail-oriented, multi-tasker that is passionate about hospitality and providing exceptional service.

What you will be doing:

Reporting to the Sales and Catering Managers and Director of Sales & Marketing, the responsibilities and essential job functions include but are not limited to the following:

Ensure prompt and courteous service is extended to both internal and external clients
Maintain an orderly work environment
Have a complete understanding and knowledge of hotel’s services and facilities
Assist in qualifying leads, and entering bookings into Opera
Manage and delegate incoming RFP’s through multiple channels
Assist with preparing proposals and contracts
Assist with floorplans and BEO’s
Prepare files for turnover to Catering Service Team
Respond to clients within one hour and adhere to Fairmont’s standards
Conduct client site inspections to showcase the Hotel’s guestrooms and meeting space
Maintain current sales and promotional literature
Coordinate with other departments within the hotel to ensure distribution of important information
Attend all sales communication meetings
Provide administrative duties as required by Sales and Catering Manager(s)
Assist with preparation and follow-up of sales trips
Participate in and prepare for client entertainment activities
Prepare documentation for ALL Meeting Planner program
Assist in month-end reporting
Other duties as assigned



Qualifications

Your experience and skills include:

Previous administrative experience required. Hotel experience is an asset
Computer literate in Microsoft Window applications and or relevant computer applications required
University/College degree in a related discipline preferred
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents


Additional Information

What is in it for you:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support 
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit
Salary Range: $42,500 - $63,800 CAD Gross Annually

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Posted: 02/05/2026