Job Title: Stewarding Supervisor

Company: Novotel

Location: Novotel Dubai Al Barsha, Dubai, United Arab Emirates

Job Type: Permanent

Company Description
OUR COMMITMENT TO DIVERSITY & INCLUSION:
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Job Description
We are seeking an experienced and detail-oriented Stewarding Supervisor to lead our stewarding operations in Novotel Dubai Al Barsha, United Arab Emirates. In this pivotal role, you will oversee the stewarding team and ensure the highest standards of cleanliness, organization, and efficiency across all food and beverage areas. You will be instrumental in maintaining a safe, hygienic work environment while fostering a collaborative and supportive team culture that drives operational excellence.

Lead and supervise the Stewarding team in all operational functions, including cleaning, organization, and maintenance of F&B restaurants, kitchens, loading dock areas, and storage spaces
Coordinate and maintain the cleanliness and proper care of all F&B equipment, including china, silverware, glassware, cookware, banquet equipment, and kitchen equipment
Ensure timely delivery and setup of equipment for banquet and restaurant functions while maintaining clear communication between the Stewarding team and Culinary and Restaurant Management teams
Receive, inspect, and oversee proper storage of food and dry goods within kitchens, ensuring inventory accuracy and compliance with food safety standards
Train, mentor, and develop Stewarding team members, fostering a culture of continuous improvement and professional growth
Review banquet event orders and verify that all setups and supplies are in place according to banquet requisitions
Conduct daily equipment inspections to ensure all machinery is in working condition; promptly report any defects or malfunctions to management
Maintain a clean, safe, and organized work environment, including all equipment and storage spaces, in compliance with health and safety regulations
Deliver professional, friendly, and proactive service while supporting colleagues and promoting a positive team atmosphere
Follow and enforce all department policies, procedures, and service standards consistently
Other duties as assigned

Qualifications
1-2 years of supervisory or management experience in a hospitality, food service, or stewarding environment
Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced setting
Excellent interpersonal and communication skills; ability to interact professionally with team members and other departments
Demonstrated ability to work effectively in noisy, high-pressure environments while maintaining composure and a positive demeanor
Comprehensive understanding of food safety, hygiene standards, and health and safety regulations
Proven team leadership and motivational abilities with experience training and developing staff
Problem-solving mindset with strong analytical and decision-making skills
Attention to detail and commitment to maintaining high standards of cleanliness and organization
Ability to work flexibly and adapt to changing operational needs
Knowledge of stewarding operations, kitchen equipment, and F&B procedures
Strong conflict resolution and empathetic communication skills
Passion for creating and maintaining a safe, inclusive, and collaborative work environment
Resilience and ability to handle challenges with a solution-oriented approach

Posted: 13/05/2026