Job Title: Hostess - Russian Speaking

Company: Raffles Hotels, Resorts & Residences

Location: Raffles Seychelles, Baie Ste Anne, Seychelles

Job Type: Permanent

Company Description

Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.

Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.


Job Description

Position: Hostess – Russian Speaking

Department: Food & Beverage

Reports to: Supervisor

_______________________________________________________________

PURPOSE OF POSITION

To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.

KEY ROLES & RESPONSIBILITIES

Provide a warm and friendly welcome, leading guests and seating them at their table
Take telephone bookings and maintain a clear and organized reservations book
Assist in the set-up of tables and displays
Maintain and update guest database
Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor
Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
Maintain good working relationship with own colleagues, and all other departments
Correct preparation of all necessary operational material in the back office
Learn safety, sanitation and hygiene policies
Present check to guests and perform cashiering function if needed
Effectively control guest flow in the restaurant ensuring maximum turnover
Assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment
Train wait staff and bus staff in hostess standards
Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
Carry out any other duties as and when assigned by the Management of the Hotel
Assist other Food & Beverage Outlets in their operations within peak times when needed
Translating menus from English to Russian as well as updating menus as and when required
Connecting with Russian speaking guests among all other guests too
Any additional duties assigned.
PERSONAL ATTRIBUTES

Excellent reading, writing and oral proficiency in English and Russian
Well-presented and professionally groomed at all times
Strong interpersonal skills and able to establish a good rapport with guests
Possess full knowledge of restaurant’s seating/table plan
Computer knowledge (Microsoft Excel, Word, PowerPoint)
QUALIFICATIONS

Hotel/Restaurant Management graduate
EXPERIENCE

2 year Hotel experience in F&B

Posted: 13/06/2026